Get connected.
Boost uptime.




Looking out for you.

Telematics data can be a powerful way to improve the uptime of your fleet, but data overload can stand in the way of getting to the information that really matters.

That's where Volvo ActiveCare comes in. Combining 24/7 machine monitoring and fleet utilization reports, this comprehensive service is designed to keep your machines in top operating condition, reduce unplanned downtime and minimize repair costs.

Take a closer look at Volvo ActiveCare


Get connected. Boost uptime.


Looking out for you.

Telematics data can be a powerful way to improve the uptime of your fleet, but data overload can stand in the way of getting to the information that really matters.

That's where Volvo ActiveCare comes in. Combining 24/7 machine monitoring and fleet utilization reports, this comprehensive service is designed to keep your machines in top operating condition, reduce unplanned downtime and minimize repair costs.

The Volvo Uptime Centre
 

The Volvo Uptime Centre


We understand the importance of uptime when it comes to the success of your operation, which is why Volvo Construction Equipment has invested in creating Volvo Uptime Centres throughout the world.

Our Volvo machine experts work in these Centres, utilizing the most advanced diagnostic tools and systems, to help keep uptime to a maximum.



How it works


  • Machine data is captured via CareTrack, the Volvo telematics system, and sent to the Volvo Uptime Centre
  • Volvo experts monitor machines in real-time and send alerts to the Volvo dealer. If action is needed, TDX will contact you to advise on the next steps.
  • The information is also compiled into a pdf report and sent to your inbox every week






Take a closer look at Volvo ActiveCare







Volvo ActiveCare Key Benefits






Volvo ActiveCare Key Benefits





24/7 Machine Monitoring 24/7 Machine Monitoring

Leave it to us


We designed it. We built it. Now let us take care of it. With Volvo ActiveCare, Volvo monitors the health of your machines remotely, and immediately alerts you if a machine intervention is required.

This proactive approach helps to prevent breakdowns, while leaving you more time to focus on your core operations.

Reduce unplanned downtime

Identify small issues before they turn into big ones. Volvo provides insights into your machine's health, so problems can be identified and fixed at the earliest opportunity.

Optimize machine repair time

Spend more time working and less time waiting. Thanks to remote diagnosis, a technician will arrive suitably prepared for the job.

Minimize unexpected costs

TDX can advise you on whether your machine requires immediate action, or if the repair can be scheduled into your next service, therefore streamlining maintenance requirements and reducing unnecessary travel.

Tailored recommendations

Eliminate recurring machine faults. TDX can examine how your machine is being operated and why certain actions may be causing problems. Whatever the cause, Volvo can advise on the best solution, tailored to your specific application.

Put reports in action Put reports in action

Ready-made analysis


Designed to identify areas where uptime could be improved, a weekly report will provide insights into how your machines are being used.

Take action and work closely with TDX to ensure your machine stays in optimum condition.

Easy-to-use data

The report presents vital information in an easy-to-understand format, eliminating the need to sift through complicated data.

Customized to your organization, the report provides information as a fleet overview, right down to individual machines on site.

Control costs

The report makes it easy to detect irregular machine operations and helps you to ensure your machine is being used appropriately. With insight at your fingertips, such as instances of unwanted strain on the machine, you have the key to improve operating practices, minimize repair costs and efficiently manage service routines.

What is analyzed?

Operating behaviour alerts
Stay up-to-date on how your machine is being used and identify areas to reduce strain on the machine. For each operating alert, the report includes an explanation of the long-term effects, as well as tips on how to avoid it.

Technical alarms
Stay up-to-date on machine condition, thanks to a list of technical alarms, such as low coolant level and high engine temperature. These alarms are generated by the machine to highlight areas which require attention.

Cut through the noise Cut through the noise

Clear, proactive and precise


ActiveCare takes Caretrack to the next level

It allows you to hand off the daily monitoring to Volvo's Uptime Centre. This team monitors your machines 24/7 and sifts through all the raw fleet information — only contacting you (and TDX) when there's an alert that requires your attention. The data is always filtered and prioritized in three different levels according to the fault type.

Filter out excessive data

Filtering out the noise from being inundated with undiagnosed fault codes, Volvo ActiveCare delivers operational efficiency for equipment owners and fleet managers.

We've got this

We do the work for you, there is no need to spend hours going through data.

Take action when required

Only a small fraction of alerts are used to create cases, eliminating non-essential downtime.

Enquire about Volvo ActiveCare

 


Use this form or contact your local TDX Volvo expert to learn more about the financial and operational benefits of adding Volvo ActiveCare to your fleet.


Already a CareTrack customer? Ask us about how to upgrade your fleet.



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