We understand the importance of uptime when it comes to the success of your operation, which is why Volvo Construction Equipment has invested in creating Volvo Uptime Centres throughout the world.
Our Volvo machine experts work in these Centres, utilizing the most advanced diagnostic tools and systems, to help keep uptime to a maximum.
We designed it. We built it. Now let us take care of it. With Volvo ActiveCare, Volvo monitors the health of your machines remotely, and immediately alerts you if a machine intervention is required.
This proactive approach helps to prevent breakdowns, while leaving you more time to focus on your core operations.
Identify small issues before they turn into big ones. Volvo provides insights into your machine's health, so problems can be identified and fixed at the earliest opportunity.
Spend more time working and less time waiting. Thanks to remote diagnosis, a technician will arrive suitably prepared for the job.
TDX can advise you on whether your machine requires immediate action, or if the repair can be scheduled into your next service, therefore streamlining maintenance requirements and reducing unnecessary travel.
Eliminate recurring machine faults. TDX can examine how your machine is being operated and why certain actions may be causing problems. Whatever the cause, Volvo can advise on the best solution, tailored to your specific application.
Designed to identify areas where uptime could be improved, a weekly report will provide insights into how your machines are being used.
Take action and work closely with TDX to ensure your machine stays in optimum condition.
The report presents vital information in an easy-to-understand format, eliminating the need to sift through complicated data.
Customized to your organization, the report provides information as a fleet overview, right down to individual machines on site.
The report makes it easy to detect irregular machine operations and helps you to ensure your machine is being used appropriately. With insight at your fingertips, such as instances of unwanted strain on the machine, you have the key to improve operating practices, minimize repair costs and efficiently manage service routines.
Operating behaviour alerts
Stay up-to-date on how your machine is being used and identify areas to reduce strain on the machine. For each operating alert, the report includes an explanation of the long-term effects, as well as tips on how to avoid it.
Stay up-to-date on machine condition, thanks to a list of technical alarms, such as low coolant level and high engine temperature. These alarms are generated by the machine to highlight areas which require attention.
It allows you to hand off the daily monitoring to Volvo's Uptime Centre. This team monitors your machines 24/7 and sifts through all the raw fleet information — only contacting you (and TDX) when there's an alert that requires your attention. The data is always filtered and prioritized in three different levels according to the fault type.
Filtering out the noise from being inundated with undiagnosed fault codes, Volvo ActiveCare delivers operational efficiency for equipment owners and fleet managers.
We do the work for you, there is no need to spend hours going through data.
Only a small fraction of alerts are used to create cases, eliminating non-essential downtime.
Already a CareTrack customer? Ask us about how to upgrade your fleet.