Alert Level 2 - Business operation update


Level 2 message to our valued customers

At Alert Level 2 – We are committed to safely providing all of our services and helping you and your business. 

We continue to operate with a number of guidelines and operating procedures in place and as an additional measure to ensure we beat this thing, the majority of our wider administration team continue to work from home, however we are all online and able to assist you.


Our sales teams are available for face to face meetings, at a safe distance of course – they will be in touch with you to re-book any missed appointments or to catch up after the lockdown.
New equipment is being delivered with additional controls in place with hygiene measures and distancing a priority.


We are available for all your servicing requirements.
Our service teams are busy servicing our clients and with enhanced hygiene and sanitation requirements in place, as well as GPS tracking enabled to track our teams movements.
For service support please phone, email or visit your local branch contact.


Our parts teams are operating nationwide and available via phone or by visiting your local TDX branch.
We continue to offer contactless collection of parts orders at all branches – please call us if you would prefer this method of purchase.

Order online

If you are not already registered on our portal, simply click here and complete the form and we will get you set up immediately.
Please note our customer portal requires users to hold a customer account with TDX Ltd.
If you are a cash sale customer you can now also buy our oils and other products online

Branch Network

Our branches are all open and we look forward to seeing you – we have a number of protocols in place to keep you and our staff safe, including contact tracing requirements and social distancing rules. 

Get in touch. For all enquiries please call 0800 848 267

From the tip of the North Island to the bottom of the South Island, there's a TDX branch agent within reach and ready to help.
Our branch contact list can be found here