Parts Correspondent

• Work with a range of brands and products

• Recognised market leader in sales and service

• NZ owned and operated

Who are we?
TDX is a true New Zealand success story and 100% New Zealand owned and operated. From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is recognised as the market leader for sales and service of construction equipment. We service our highly valued customers in the civil, forestry, construction, mining and marine sectors across all of New Zealand.

TDX is the distributor of leading global brands including Volvo CE, Yanmar CE, Shell Consumables, Kohler Generators, Perkins Engines and Allison Transmissions. We are committed to combining world-class experience with local know-how.

What’s in it for you?
Get paid weekly, onsite parking, life insurance, discounted medical insurance, discounts on retail products.

We are a fun and supportive team that continuously look for ways to help you grow and further develop.  We are passionate and work together as a team to deliver a customer experience that is flexible to their needs. 

The role:
You will be providing the highest level of service to our customers, therefore we will be looking for a solid history of you achieving this in previous roles in a parts environment.  Bringing your sense of humour will help, as well as doing your bit as a valued team member.

Responsibilities include:
• Providing face-to-face, over the phone and email support and advice to our customers to ensure they receive the right product and service information to meet their requirements 
• Interpret & process incoming purchase orders for efficient dispatch
• Coordinate the dispatch of customer orders within an acceptable time frame, ensuring all documentation requirements are met
• Quote enquiries, monitor sales orders daily
• Provie parts support our service department
• Inform customers of their orders progress, maintaining a high standard of customer service at all times
• Be committed to providing a quality service to internal and external customers and suppliers

You will ideally have:
• Previous experience in a parts department environment
• High levels of accuracy and be detail orientated
• A proven understanding of the importance of great customer service
• Be a computer savvy individual who is confident to learn and use multiple systems
• Displays a positive and enthusiastic attitude
• Able to work without direct supervision

If you’re keen to be part of a crew like us then we can’t wait to see your application by hitting APPLY NOW.

Interested?

Apply Here

Working with us

TDX Background

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TDX represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TDX people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

Career builders

With branches throughout New Zealand and a service offering across a number of industries, TDX offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.