Customer Support Representative
We are looking for an individual with experience in the heavy machinery sector to join our successful aftersales team. Be a vital link!
We are looking for an individual with experience in the heavy machinery sector to join our successful aftersales team. Be a vital link!
We are currently looking for a Customer Support Representative with strong customer relationship skills, to work directly with our clients out in the field. This position would suit someone from the Heavy Machinery, Automotive, farm machinery or similar sector. You may be looking to get off the tools, be working in a parts department, or already be in a sales representative position.
This position provides customer support across our aftersales product range, promoting our products and providing follow-up support to our customer network post equipment sale, this role is ideal for those with initiative, drive and solid problem-solving skills. Location is flexible, covering the Central and Lower North Island territory which includes Tauranga, Rotorua, Taupo, Napier, Palmerston North, Wellington and surrounding areas. This an intermediate level position.
This role will be responsible for:
This role would be suited to:
This is a true partnership role – you are the connection and interface between our customers and the TDX business. The role is exciting, and also a great career pathway into other areas of our business here at TDX, the opportunities are endless!
New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TDX represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.
TDX people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.
We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.
With branches throughout New Zealand and a service offering across a number of industries, TDX offers opportunities and pathways for personal growth unlike many others.
With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.